RELIABLE AND FLEXIBLEService and Support
Not only when you buy a Cyrus device do you benefit from our high quality standards. Reliability and flexibility also have top priority in after-sales. For this reason, an in-house service center as well as an in-house service workshop are located in Aachen. Here, all customer concerns are accepted and efficiently processed. Whether inquiries, problem solving or repair - our service staff will be happy to take care of your concerns.
YOUR ADVANTAGESCAREFREE AND SIMPLE
Damage within the warranty is repaired free of charge
Even top performance can fail sometimes. Within the warranty period, Cyrus Technology will cover the repair costs for your device, as long as the damage was not caused by your own fault or improper use. So you can use your Cyrus Phone without any worries.
Fill in the repair form, contact us if necessary, send in the device, receive confirmation of receipt and, if applicable, a quotation, release the repair, wait for the processing time and receive the repaired and tested device back.
Out of warranty according to offer
Self-inflicted damage due to improper use is not covered by the warranty, but can be repaired by our service workshop upon request.
SEND FORMRECEIVE REPLY
Do you have problems with your device, questions about technical details or repair and complaint concerns? Write to us and we will contact you immediately.