REPAIR INSTEAD OF DISPOSAL

REDUCE ELECTRICAL WASTE

Cyrus attaches great importance to long-lasting devices. However, if a model should show problems at an early stage, there is the possibility of repair. This is carried out in-house at Cyrus by authorized specialists or by service partners. This means your device is in the hands of expert technicians who know Cyrus products better than the back of their own hand.

Repair / complaint procedure

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Repair order form
download & print

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Repair order form
fill in

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Repair order form,
Enclose device and copy of invoice

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Send to Cyrus
and receive an e-mail

Please send your complete repair order to one of the following addresses:

Service Center GERMANY
Cyrus Technology GmbH
Hergelsbendenstrasse 49
52080 Aachen

Service Center SWITZERLAND
Mobiletouch AG
Spinnerei Lettenstrasse
8192 Zweidlen

Procedure information

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Cracked display.

Checked the tempered glass screen protector?

Every Cyrus smartphone is equipped with a tempered glass screen protector ex-works. In most cases, cracks and scratches are only in the screen protector. However, it may look like they are in the display itself. So please check where the damage is located before sending it in for repair. If necessary, you will only need to reorder a film, which will save you money and time.